FAQs
Why MKM Furniture Packages?
- Stylish: All our furniture packages and items are thoughtfully designed and curated by expert designers to suit various tastes and styles.
- Hassle-free: Skip the lengthy and tedious furnishing process. With MKM, you can furnish your entire home with just one click.
- Affordable: By eliminating traditional retail markups, we provide high-quality, long-lasting furniture directly from trusted manufacturers.
Fast: Your new home will be beautifully furnished and ready within 4-7 business days.
How does it work?
- Choose Your Style: Select from our curated collection of styles crafted by design experts.
- Select Your Furniture Package: Choose the right package based on your home size (e.g., studio, 1-bedroom, etc.). All items included in the package will be displayed on the product page.
- Add Optional Items: You can enhance your package with additional items like decorations, curtains, or a Full Turn-Key service.
- Receive Your Furniture: We offer free delivery and basic assembly within 4-7 business days. For the Full Turn-Key service, we'll handle everything for you, from delivery to complete setup.
I’ve placed an order; is there anything else I need to do?
- Payment: If you've chosen Direct Bank Transfer as your payment option, ensure the funds have been transferred. Your order will be processed once the payment is received.
- Delivery Date Confirmation: After payment, our team will contact you to confirm the earliest available delivery slot.
- Move-in Permit: Ensure you obtain a move-in permit from your building management, as most buildings in the UAE require one for deliveries. If access is denied on the delivery day, a rescheduling fee may apply.
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What’s the difference between the furniture packages (e.g., Studio vs. 1-Bedroom)?
Our packages are designed to match different home sizes, such as studio, 1-bedroom, 2-bedroom, etc. The difference lies in the number and size of the furniture items included. For instance, larger packages include additional items to suit bigger spaces.
Do I need to choose each furniture piece myself?
No, our design experts have pre-curated the packages for you. Simply choose your preferred style and home size, and the rest is taken care of. Furnishing your home has never been this easy!on
What if an item is damaged or defective?
If you receive a damaged or defective item, please contact us within 7 days of delivery. We may request a photo of the item to process the exchange.escription
Is delivery included in the package?
- Dubai and Sharjah: Free delivery is included in every package.
- Other Emirates: A delivery charge may apply during checkout for other Emirates.
Is assembly included in the package?
Yes, basic assembly is included with all our packages. If you prefer a stress-free experience, opt for our Full Turn-Key service, where we handle everything from delivery to complete setup, so your home is move-in ready.
Can I reschedule my delivery?
Yes, you can reschedule your delivery by contacting our customer support. Please note the following conditions:
No charges apply if you reschedule more than 48 hours before the delivery date.
A rescheduling fee may apply if you reschedule less than 48 hours before the delivery date.
How fast can I get my furniture package?
Once your order is placed and payment is confirmed, delivery typically takes 7 business days. Our team will contact you to arrange the best delivery time.